Terms & Conditions

-Terms and Conditions -   Our ostrich leather handbags and accessories are exclusively handmade to order by our experienced leather craftsmen. Our average lead time for the manufacture of a single handbag or wallet/belt is between 3-6 weeks from receipt of your order, depending on the workload of our craftsmen. Ostrich leather is too expensive to rush and we pride ourselves in manufacturing only the best. It takes a little more time to create items of long lasting beauty and quality. All products are made "Full quill" utilizing the premium quill from the ostrich skin, unless explicitly mentioned in the individual description of an item. We only accept direct payments via wire transfer into our account or payment via www.paypal.com as we feel this is the safest way to carry out transactions through the internet. It requires registration and verification of both parties and the transactions are secure. Payment for the products ordered have to made in full prior to us starting the manufacturing process. All our prices also include shipping to any destination in the world with priority airmail. Courier or express services are at an extra cost, which we will gladly quote on if required. The minimum order value is US$ 450 to qualify for free shipping. All wire transfer payments have to made to : The JME Trading Company (Pty) Ltd trading as Ind-Lex Products P.O. Box 1213 Somerset West 7129 Cape Town South Africa Our banking details are provided on request If you have any questions please feel free to call: +27 82 825 0994 or send an email to info (at) e-ostrich.com. (Please replace the (at) with the @ sign).

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